To update your password:
- If you are logged in:
- Select your name in the top right hand corner of the screen; or hover over and select 'Update email' from the dropdown list.
- Under 'Manage Account Security' select ‘Update password’
- Confirm your password
- Enter your new password in the ‘New Password’ which should be at least 8 characters long, should have at least one uppercase character, one lower case character, one numeric and one special character.
- Answer your security question
- ‘Confirm New Password’ fields, then select ‘Save’
- If you are not logged in and cannot remember your password:
- Select ‘Need help signing in?’ and then 'Forgot password’
- Enter your registered email address and select ‘Reset via email’
- An email will be sent to your email address
- Click the link
- Answer your security question
- Enter your new password in the ‘New Password’ and ‘Confirm New Password’ fields, then select ‘Reset password’